We are seeking an experienced Training Manager to join a dynamic team at a highly respected law firm. This full-time role is crucial in ensuring that employees are equipped with the technical knowledge needed to effectively leverage key systems, including Viewpoint.

If you’re passionate about empowering teams with technical knowledge and have experience in systems training, we’d love to hear from you!

KEY RESPONSIBILITIES:

• Develop and Deliver Training: Design and implement training programs, focusing on system usage and technical competencies
• Specialist Software Knowledge: Provide expert training on industry-specific software, with a particular focus on Viewpoint, ensuring employees are proficient in utilising this system for client service delivery
• Operational Change Support: Deliver up-to-date training on operational changes, process improvements, and IT initiatives to ensure the team can effectively implement new solutions
• Competency Development: Play a critical role in enhancing the overall technical and operational competencies of employees to support business growth
• Collaborative Approach: Work closely with various departments to ensure training is aligned with business needs, operational goals, and client service delivery

QUALIFICATIONS AND EXPERIENCE:

• Strong experience with Viewpoint or similar specialist industry software is essential
• Proven ability to manage and deliver training
• 5+ years experience within the trust and corporate services industry
• Demonstrable IT experience with industry applications and development 
• Educated to degree level and/or a relevant professional qualification

SKILLS & ATTRIBUTES:

• Ability to communicate complex technical information clearly and effectively
• Excellent interpersonal skills with a focus on employee development and engagement
• Strong understanding of operational change, IT initiatives, and process improvement
• Must be Entitled or Entitled to work in Jersey