Our client an international law firm are looking to appoint a Business Systems Trainer.  In this role you will provide Group Training Support on Core Systems including new starters and existing staff requiring who require ad hoc or routine refresher training.  In addition to Group Training and Support you will assist with the supporting requirements of each office with regard to the systems and data that it needs to keep, maintain and report.

KEY RESPONSIBILITIES:

• Manage data quality for the company including the running and management of exception reports, and including the direct maintenance of data in the systems
• Where appropriate, liaising with the relevant staff responsible for client entities in order to maintain data quality on those entities
• To support the requirements of each office with regard to the data that it needs to keep, maintain and report
• To acquire and maintain a detailed knowledge of the business in particular, policies, procedures, processes, systems, central services and compliance and regulatory requirements
• To support and manage, where appropriate, the operational functions of the company
• To develop and maintain close working relationships with all staff
• To develop and maintain close working relationships with all 3rd parties
• To acquire a robust understanding of the structures used by clients and the reasons for so doing
• To support the data ensuring absolute compliance with KYC procedures
• To routinely monitor changes in jurisdictional requirements as may affect the data and dataprocessing necessary to meet those
• To work with the Finance team to assist in the data and operational processes to enable the company to carry out its client billing both promptly and efficiently
• To support Group strategy, demonstrating the ability to generate innovative and strategic ideas that challenge the status quo
• To undertake projects as requested by the Director of Data Operations

QUALIFICATIONS AND EXPERIENCE:

• Minimum of one years’ experience in a similar role
• Excellent training skills; the ability to convey policy and process effectively, across a number of different jurisdictions and time zones, tailoring content and delivery to meet the needs of each session accordingly • In depth knowledge
• In depth knowledge of ViewPoint, with experience of system configuration and reporting
• Basic knowledge of data extraction tools such as SQL Server Management Studio and report-writing tools such as SSRS (Visual Studios)
• Advanced knowledge of Excel and Word, and strong competence in using Microsoft Office products generally
• Experience of Adex (Practice Management) and Work10 (Document Management) desirable but not mandatory

SKILLS AND ATTRIBUTES:

• Effective Project Management Skills
• Strong documentation and requirements-gathering ability
• Proven ability to quickly learn new information, processes and procedures Conscientiousness, punctuality, flexibility and dependability
• Good written and oral presentation skills
• Good interpersonal skills and the ability to communicate with tact and confidence with people at all levels, both internally and externally
• Good numeracy skills
• Ability to plan organise and prioritise tasks and manage time effectively
• Ability to perform under pressure to meet deadlines
• Ability to work accurately ensuring attention to details
• This is a start-up environment and, as such, a willingness to work flexibly and at times beyond the narrow confines of the job description is necessary