We’re looking for a skilled Client Take-On Manager to lead a small, high-performing team delivering onboarding support.

You’ll oversee a team of five, ensuring client onboarding is efficient, compliant, and aligned with local regulatory requirements. This role is ideal for someone with solid AML knowledge, strong leadership experience, and a background in legal, fiduciary, or professional services environments.

KEY RESPONSIBILITIES:

• Lead, manage, and develop the Client Take-On team to deliver high-quality onboarding support
• Ensure all processes meet relevant AML, CDD, and regulatory standards across jurisdictions
• Act as a key escalation point for complex onboarding queries and technical matters
• Maintain and improve onboarding workflows, systems, and documentation standards
• Build strong relationships with stakeholders across global offices
• Monitor performance, identify training needs, and support staff development
• Liaise with Compliance, Risk, and Legal teams to ensure best practice is followed
• Support audits and contribute to internal reporting on onboarding activities

QUALIFICATIONS AND EXPERIENCE:

• Minimum 5 years’ experience in client onboarding, CDD, or compliance
• Prior experience in a legal or professional services environment preferred
• Strong understanding of AML frameworks and local regulatory requirements
• Demonstrated team leadership and management experience

SKILLS AND ATTRIBUTES:

• Excellent IT and communication skills
• Must be Entitled or Entitled to work in Jersey