We are seeking an experienced and forward-thinking HR Manager – Employee Relations to join our client’s People Operations team.

This is a key leadership role responsible for delivering high-quality people solutions aligned to the People Strategy and broader firm business strategy. You will play a central role in shaping employee experience across the organisation, partnering closely with all Human Capital (HC) teams and business leaders.

This position requires a strong balance of operational excellence and strategic thinking. You will ensure people practices are compliant, commercially aligned, and reflective of best practice across jurisdictions.

KEY RESPONSIBILITIES:

• Lead complex employee relations matters with confidence and sound judgement
• Oversee and enhance absence management and wellbeing initiatives
• Develop, implement, and continuously improve People policies and programmes
• Support the design and delivery of learning and development initiatives relevant to employee relations and people management
• Coach leaders and contribute to the development of internal coaching capability
• Drive continuous improvement and optimisation of HR technologies and systems
• Manage and support cross-jurisdiction employee relocations
• Ensure compliance with employment laws and regulatory requirements within BCI
• Collaborate with wider HC teams to deliver integrated, high-impact people solutions

QUALIFICATIONS AND EXPERIENCE:

• CIPD Level 5 (or above)
• Proven experience managing employee relations and case management
• Demonstrated expertise across the full employee lifecycle
• Experience developing and implementing HR policy and programmes

SKILLS AND ATTRIBUTES:

• Credible and confident HR professional with strong personal integrity
• Excellent stakeholder management and influencing skills
• Confident coaching style
• Must be Entitled or Entitled to work in Jersey