Our client is looking for a visionary Relationship Manager and a Junior Relationship Manager to shape the future of community banking.

Our client offers a spectrum of advantages including the opportunity to be the face of community banking excellence. You'll be a part of a vibrant, collaborative work environment, receive a competitive compensation and benefits package and have access to support for your professional growth and development.

THE ROLES:

Relationship Manager:

• Take the lead in growing and servicing a portfolio of Local Clients
• Collaborating with product specialists to provide our clients with the Bank’s key products, from deposits to lending, investment products, and credit cards
• Offer top-notch customer service through a mix of face-to-face, telephone, and digital banking interactions
• Proactively build a comprehensive knowledge of the bank’s products and services
• Prepared to structure and/or underwrite mortgage/credit facilities
• Active contribution towards the bank’s financial targets and the revenue/profitability of your clients
• Build and maintain a clear understanding of the bank risk appetite, policies and guidelines
• Always be on the lookout for process efficiency or more effective ways of working
• Assist with assessing client risk in order to ensure timely and accurate completion of client periodic risk reviews and close any KYC/AML shortfalls

Junior Relationship Manager:

• Learn the ropes of relationship management by working alongside experienced professionals
• Assist in the provision of outstanding customer service through various contact channels

QUALIFICATIONS AND EXPERIENCE:

• Experience in a front office client relationship role or equivalent
• A track record of working collaboratively within a team
• Strong experience of lending
• A successful track record of working towards financial targets
• A high degree of risk awareness and compliance orientation
• A pro-active approach to suggest new ideas/innovation/process change to deliver for client requirements

SKILLS AND ATTRIBUTES:

• Excellent interpersonal skills
• Ability to build long lasting and mutually beneficial client relationships
• Ability to think outside of the box and enthusiasm for change and the unexpected