We are working with a leading professional services organisation seeking an experienced Senior Administrator or Assistant Manager to join its busy Governance Services team. This is an excellent opportunity for a corporate and fiduciary services professional to take responsibility for a varied portfolio, build strong client relationships and continue developing their career within a supportive and growing environment.

KEY RESPONSIBILITIES:

• Take responsibility for the day-to-day administration of a diverse portfolio of corporate and fiduciary clients, ensuring a consistently high standard of service
• Manage the full client lifecycle, including client take-on and ongoing administration
• Provide technical support and guidance to colleagues, sharing knowledge and assisting with training where required
• Build and maintain strong client relationships, ensuring expectations are effectively managed
• Ensure work is processed accurately and within agreed deadlines and internal procedures
• Assist with WIP management and debt collection activities
• Delegate work appropriately and make effective use of team resources to maintain high service standards
• Support the wider team with additional duties and projects as required

QUALIFICATIONS AND EXPERIENCE:

• Proven experience within corporate administration, ideally gained within a corporate, trust or fiduciary services environment
• Experience managing a portfolio of clients and working with client-facing responsibilities
• Relevant professional qualification or working towards one, such as STEP or CGI
• Knowledge of specialist systems such as Viewpoint and document management systems would be advantageous

SKILLS AND ATTRIBUTES:

• Strong communication and interpersonal skills
• Strong attention to detail and commitment to delivering a high standard of client service
• Must be Entitled or Entitled to work in Jersey