We are seeking an experienced Senior Administrator to join a Client Services team, supporting a portfolio of corporate and fiduciary clients with a particular focus on delivering high-quality client service. This role offers responsibility across the full client lifecycle, alongside mentoring and professional development opportunities.

KEY RESPONSIBILITIES:

• Manage a diverse portfolio of corporate and fiduciary clients, ensuring administration is delivered accurately and to a high standard
• Oversee the full client lifecycle, including client take-on and ongoing administration
• Build and maintain strong client relationships, ensuring expectations are effectively managed
• Provide technical support and guidance to colleagues where required
• Manage day-to-day activities, ensuring work is completed within agreed deadlines and procedures
• Monitor WIP and debt collection across the portfolio
• Delegate work effectively and utilise team resources to maintain service standards
• Support wider team activities and ad hoc projects as required

QUALIFICATIONS AND EXPERIENCE: 

• Proven experience in corporate administration, ideally within a trust and fiduciary environment
• Relevant professional qualification or studying towards one, such as STEP or CGI
• Good working knowledge of Microsoft Office
• Experience with specialist systems such as Viewpoint and document management systems would be advantageous

SKILLS AND ATTRIBUTES:

• Strong communication and interpersonal skills.
• Confident in building effective client and colleague relationships
• Organised
• Must be Entitled or Entitled to work in Jersey