We are working with a leading financial services organisation to recruit a Senior PMO Officer to support the effective delivery and governance of its change portfolio. Working closely with senior stakeholders, you will provide portfolio oversight, coordinate governance activities and deliver high-quality reporting, helping ensure strategic, regulatory, operational and technology projects remain on track. This is an excellent opportunity for an experienced PMO professional to play a key role in supporting business-wide change and continuous improvement.

KEY RESPONSIBILITIES: 

• Maintain an accurate overview of the organisation's change portfolio, tracking project progress, milestones, dependencies and delivery priorities
• Coordinate portfolio planning, roadmaps and governance activities, including meetings, agendas, reporting packs and action logs
• Monitor project performance against agreed scope, timelines, budgets and benefits, identifying risks and escalating issues where appropriate
• Consolidate project updates into clear, accurate management information, dashboards and reports for senior leadership and Board-level audiences
• Maintain project documentation, risk and issue registers, decision logs and governance records
• Support the assessment and prioritisation of new change initiatives, considering business requirements, resources, capacity and dependencies
• Assist with budget monitoring, resource planning, benefits tracking and the preparation of business cases
• Build effective relationships across business areas, providing guidance on PMO processes, governance standards and reporting requirements
• Contribute to the ongoing development and improvement of PMO processes, tools and controls

QUALIFICATIONS AND EXPERIENCE:

• Proven experience within a PMO, Project Support, Programme Support or Portfolio Coordination role
• Strong understanding of project governance, reporting and delivery methodologies
• Experience maintaining project plans, milestones, risks, issues, actions and dependencies
• Demonstrable experience preparing management reports, presentations and governance papers for senior stakeholders
• Experience within financial services or another regulated environment would be advantageous
• Exposure to strategic, regulatory, operational or technology change programmes would be beneficial
• Knowledge of Agile, Waterfall or hybrid project delivery approaches
• A recognised project or programme management qualification, such as PRINCE2, APM, MSP or P3O, would be advantageous

SKILLS AND ATTRIBUTES:

• Strong analytical skills, with the ability to interpret complex information and present clear, meaningful insights
• Advanced working knowledge of Microsoft Excel, PowerPoint and Word
• Strong stakeholder management skills
• Pragmatic approach to governance, balancing effective controls with the need to avoid unnecessary bureaucracy
• Must be Entitled or Entitled to work in Jersey