We’re looking for a Technology & Innovation Manager who can bridge the gap between business needs and technology solutions, helping to drive smarter ways of working, improve insight, and enhance the overall service delivered to clients. This is a highly collaborative role, working closely with stakeholders across the business to identify opportunities, guide technology adoption, and deliver practical, sustainable solutions that support long-term strategic goals.

This role would suit someone who enjoys solving complex business challenges, is commercially minded, and has a genuine interest in how emerging technologies can be applied in a realistic and responsible way.

KEY RESPONSIBILITIES:

• Identify emerging technologies, including AI tools, with practical and measurable value
• Work closely with stakeholders across the business to identify opportunities for innovation and process improvement
• Translate business requirements into clear technology roadmaps that support strategic objectives
• Drive the adoption of new technologies and tools, including AI, to improve efficiency
• Support end-to-end technology initiatives
• Evaluate existing processes and systems, identifying opportunities for enhancement
• Contribute to the development of long-term innovation strategies across the organisation
• Promote a responsible and sustainable approach to technology adoption
• Monitor vendor and supplier developments
• Assess benefits, costs and operational implications to support clear recommendations

QUALIFICATIONS AND EXPERIENCE:

• Previous experience translating business needs into technology roadmaps
• Understanding of, the trust and corporate services industry
• Experience working on applications and end-to-end technology projects
• Demonstrable understanding of solution design approaches
• Proven ability to analyse complex information and develop solutions
• Strong interest in technology innovation and the responsible application of emerging technologies, including AI

SKILLS AND ATTRIBUTES:

• Strong communication skills with the ability to engage confidently with both technical and non-technical audiences
• Forward-thinking with a genuine passion for improving how businesses operate
• Must be Entitled or Entitled to work in Jersey